FAQs
1. Do you ship to countries outside of the United States?
Yes, we can ship any of our products anywhere in the world.
2. How long will it take for my order to be delivered?
Purchases are typically delivered within 10 days after purchase (in the United States).
International orders may take longer to arrive.
For an additional fee, your order can be rushed more quickly.
3. I have yet to receive my order.
The products are normally sent within 1-2 days after payment has been received. Please send us an email if the deadline has passed so that we can give you additional information.
4. My order hasn't arrived yet.
Please contact us if you have not yet received your order so that we can investigate. Some oversea orders may be subject to delays during customs procedures.
5. I'm concerned about my credit card information's security.
Because we execute all of our transactions through PayPal, you can trust that they are completely secure. PayPal safeguards you against fraud, and we don't store any of your personal data on our servers.
6. Why was only one product delivered when the others were not?
For logistics considerations, we have many warehouses in various locations. Your products may be dispatched from multiple warehouses depending on stock. There's no need to be anxious; this is a typical occurrence. Your second item(s) will very definitely arrive shortly. If you have any other concerns, please write us an email.
7. There was a problem with my order.
Please accept our apologies for the inconvenience. Please contact us as soon as possible and take photos of the damage so that we can give you a free replacement.
8. I'd like to make some changes to or cancel my order.
Changes are only possible for the first 24 hours after purchase. Please contact us as soon as possible so that we can assist you in making the required revisions to your order.
Yes, we can ship any of our products anywhere in the world.
2. How long will it take for my order to be delivered?
Purchases are typically delivered within 10 days after purchase (in the United States).
International orders may take longer to arrive.
For an additional fee, your order can be rushed more quickly.
3. I have yet to receive my order.
The products are normally sent within 1-2 days after payment has been received. Please send us an email if the deadline has passed so that we can give you additional information.
4. My order hasn't arrived yet.
Please contact us if you have not yet received your order so that we can investigate. Some oversea orders may be subject to delays during customs procedures.
5. I'm concerned about my credit card information's security.
Because we execute all of our transactions through PayPal, you can trust that they are completely secure. PayPal safeguards you against fraud, and we don't store any of your personal data on our servers.
6. Why was only one product delivered when the others were not?
For logistics considerations, we have many warehouses in various locations. Your products may be dispatched from multiple warehouses depending on stock. There's no need to be anxious; this is a typical occurrence. Your second item(s) will very definitely arrive shortly. If you have any other concerns, please write us an email.
7. There was a problem with my order.
Please accept our apologies for the inconvenience. Please contact us as soon as possible and take photos of the damage so that we can give you a free replacement.
8. I'd like to make some changes to or cancel my order.
Changes are only possible for the first 24 hours after purchase. Please contact us as soon as possible so that we can assist you in making the required revisions to your order.